Module 1 · Closing

Closing reflection and resources

VisitedIndividual learningGroup facilitation

Key messages

  • Accessible communication is not about lowering expectations. It is about making expectations clear enough for people to meet them.
  • Small changes in communication can reduce shame, improve understanding and make it more likely that a person can follow the rules and engage with the support available to them.

Closing reflection

Reflections are personal. They are not marked as right or wrong.

  1. 1. What might be preventing this person from understanding — and what can I do differently?

Resources

Module 1 worksheets, scenario media and the full Trainer's Manual are listed on the Resources page.

No printable materials have been supplied for this activity yet.

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