Module 1 · Activity 3
How else could I say it?
Through a series of flashcards, you will explore everyday phrases that can unintentionally increase shame or frustration — and consider what you could say instead.
The aim is not to memorise a script for every situation. It is to develop a habit of asking:
“What might be preventing this person from understanding — and what can I do differently?”
When someone appears not to understand written or spoken information, small changes in the way we communicate can make a big difference.
These cards give you practical alternatives to phrases that may unintentionally create shame, pressure or confusion.
0 of 20 cards explored
A card counts as explored once you have shown its alternative. This is not a score.
Card 1 of 20
Instead of…
“I've already told you this.”
How could you say this differently?
Take a moment to think before revealing an alternative. Drafting is optional and is never marked.
How could you say this differently?
Card 1 of 20
0 of 20 cards explored
Printable materials
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